Privacy Policy
Our Commitment to Your Privacy
At SnugSoft Home, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
Important: This policy applies to our B2B manufacturing and trading operations. We do not engage in direct-to-consumer retail activities.
About SnugSoft Home
Company Name
SnugSoft Home Textiles
Business Type
Integrated Professional Manufacturer & OEM/ODM Supplier
Industry Focus
High-End Home Textiles & Innovative Lifestyle Furniture
Website
www.snugsofthome.com
Established
1993 (30+ Years of Excellence)
Facility
24,000 m² Manufacturing Facility, Hangzhou, China
Information We Collect
Business Contact Information
- Company name, business address, and industry type
- Contact person's name, title, email address, and phone number
- Business requirements, product specifications, and order details
Website Usage Data
- IP address, browser type, and device information
- Pages visited, time spent on site, and navigation patterns
- Referral sources and search terms used to find our website
Communication Records
- Email correspondence and inquiry forms
- Phone call records and meeting notes
- Sample requests and technical specifications
How We Use Your Information
Business Operations
- • Processing inquiries and quotations
- • Managing orders and production schedules
- • Providing customer support and technical assistance
Quality Assurance
- • Maintaining AQL 2.5 quality standards
- • Coordinating third-party inspections
- • Documenting compliance certifications
Communication
- • Sending product updates and catalogs
- • Sharing industry trends and innovations
- • Coordinating logistics and shipping
Legal Compliance
- • Meeting BSCI and C-TPAT requirements
- • Maintaining export/import documentation
- • Ensuring data protection compliance
Data Protection & Security
Encryption
SSL/TLS encryption for data transmission
Access Control
Restricted access to authorized personnel only
Data Backup
Regular backups and disaster recovery protocols
Industry Compliance
Our data protection measures align with international standards including:
Information Sharing
We Do Not Sell Personal Information
SnugSoft Home does not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information in the following limited circumstances:
Business Partners
With your consent, we may share relevant information with:
- • Logistics and shipping partners
- • Quality inspection agencies (SGS, TUV, Intertek)
- • Raw material suppliers for order fulfillment
Legal Requirements
We may disclose information when required by:
- • Government agencies and regulatory bodies
- • Export/import documentation requirements
- • Legal proceedings or court orders
Your Rights
Access & Correction
Request access to your personal information and correct any inaccuracies.
Data Portability
Request a copy of your data in a structured, machine-readable format.
Deletion
Request deletion of your personal information, subject to legal and business requirements.
Opt-Out
Unsubscribe from marketing communications while maintaining essential business contact.
Restriction
Request limitation on how we process your personal information.
Objection
Object to processing of your personal information for specific purposes.
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand visitor preferences. You can control cookie settings through your browser preferences.
Essential Cookies
Required for basic website functionality and security.
Analytics Cookies
Help us understand how visitors interact with our website.
Functional Cookies
Remember your preferences and personalize your experience.
International Data Transfers
As a global manufacturer serving international markets, we may transfer your information across borders to facilitate our business operations. We ensure appropriate safeguards are in place for all international data transfers.
Safeguards Include:
- • Standard Contractual Clauses (SCCs) with business partners
- • Adequacy decisions for transfers to approved countries
- • Binding Corporate Rules for intragroup transfers
- • Industry-standard encryption and security measures
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us using the information below.
General Inquiries
Website
www.snugsofthome.com
We commit to responding to all privacy-related inquiries within 24 hours during business days, consistent with our standard business communication practices.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending email notifications to our business contacts for significant changes
- Providing appropriate notice as required by applicable law
Recommendation: Please review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
This Privacy Policy is part of our commitment to transparency and trust in all business relationships.
© 2026 SnugSoft. All rights reserved. | 30+ Years of Manufacturing Excellence